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Portal Board index » .:: Firmware Flashing ::. » CD-RW Firmware
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 Posted: Mon May 22, 2006 7:50 pm |
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Joined: Mon May 22, 2006 7:46 pm
Posts: 10
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New Plex Premium firmware turned my drive into a cup holder.
I am an update junky, saw new firmware for my plexy premium (v.1.07)
I flashed my drive, rebooted and drive is now dead.dead.dead.
Just thought all should know.
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Posted: Tue May 23, 2006 12:31 am |
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Joined: Mon May 22, 2006 7:46 pm
Posts: 10
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Plextor support said there have been no reported issues with the lastest firmware and since my drive is out of warrenty....I am basically S.O.L.
My drive had worked perfectly, for 3 years I have never had a single bad burn...I can't believe that this is coincendental drive failure. The firmware is to improve writing quality on TDK CD-R media which I use....
So I still state that new Plex firmware is a drive killer.
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Posted: Tue May 23, 2006 3:48 pm |
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Joined: Mon May 22, 2006 7:46 pm
Posts: 10
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This unit is dead, not even seen by the BIOS, tested in a different machine also.
As well as media in drive, Plextors eject thier tray before flashing.
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Posted: Tue May 23, 2006 3:56 pm |
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| Puma |
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Joined: Tue May 11, 2004 3:02 pm
Posts: 10124
Location: UK
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turd ferguson wrote: This unit is dead, not even seen by the BIOS, tested in a different machine also.
As well as media in drive, Plextors eject thier tray before flashing.
contact plextor and report the problem
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Posted: Tue May 23, 2006 11:27 pm |
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Joined: Mon May 22, 2006 7:46 pm
Posts: 10
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I did contact Plextor....They siad no one else has reported issues and since drive is out of warrenty I am out of luck.
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Posted: Tue May 23, 2006 11:31 pm |
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Joined: Tue May 11, 2004 3:02 pm
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Location: UK
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turd ferguson wrote: I did contact Plextor....They siad no one else has reported issues and since drive is out of warrenty I am out of luck.
would try and push them abit, especially as it was there firmware update, or time to buy a new drive
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Posted: Wed May 24, 2006 12:40 am |
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Joined: Tue Jun 21, 2005 11:40 am
Posts: 3
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The plextor premium doesn't have 2year warranty? I did flash mine with 1.07 just fine. Plextor reports that the firmware update process may interfere with Intel Application Accelerator, therefore you should uninstall it before the update. I had flashed a plextor dvdr750A in a pc with intel application accelerator and update failed, but plextor had recovery firmware on the drive, so i uninstalled intel application accelerator and flashed the drive with the correct firmware.
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Posted: Thu May 25, 2006 2:26 am |
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Joined: Mon May 22, 2006 7:46 pm
Posts: 10
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I didnt have IAA installed, so that can't be the reason for drive failure, and my mfg date on this drive is march 2003. Even if it has a 2 year warrenty, I am s.o.l.
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Posted: Sun Jun 18, 2006 11:02 pm |
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Joined: Mon May 22, 2006 7:46 pm
Posts: 10
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I finally got someone at Plextor to admit that a "limited amount of complaints" about this firmware. However they stand by the notion that their "firmware was extensively tested before release" and they are not willing to exchange my drive.
Sooooooooo.....Anybody got any ideas how I can undo the damage done. Can this drive be brought back from a bad flash? dun dun dunnnnnn.....
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Posted: Sun Jun 18, 2006 11:04 pm |
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Joined: Tue May 11, 2004 3:02 pm
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Location: UK
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turd ferguson wrote: I finally got someone at Plextor to admit that a "limited amount of complaints" about this firmware. However they stand by the notion that their "firmware was extensively tested before release" and they are not willing to exchange my drive.
Sooooooooo.....Anybody got any ideas how I can undo the damage done. Can this drive be brought back from a bad flash? dun dun dunnnnnn.....
cannot see any hope of fixing this unfortunately
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Posted: Mon Jun 19, 2006 9:05 am |
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| dodecahedron |
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Joined: Fri Dec 05, 2003 5:56 pm
Posts: 32
Location: Israel
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turd ferguson wrote: I didnt have IAA installed, so that can't be the reason for drive failure, and my mfg date on this drive is march 2003. Even if it has a 2 year warrenty, I am s.o.l.
your warranty should be 2 years from date of purchase, not date of manufacture.
do you still have the purchase receipt ? ...
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Reptiles
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Posted: Mon Jun 19, 2006 10:28 am |
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| dodecahedron |
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Joined: Fri Dec 05, 2003 5:56 pm
Posts: 32
Location: Israel
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really? i thought 1 year is standard.
and in EU it's 2 years anyways...
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Posted: Tue Jun 20, 2006 6:41 pm |
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| olmari |
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Joined: Tue Nov 20, 2001 7:42 pm
Posts: 63
Location: Finland, Vaasa
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[_chef_] wrote: 2 years in the EU, but after a half year the customer has to bring the proof that the device was defect from the beginning...
Still Plextor has easily changed my defective drive, even when it was nearing that 2 years lifespan, so I can only say good things about their customer service in Europe.
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