The Firmware Page

Hi I have bought from a known vendor Internet mp4 player of Italian electronic (Elite) which as it says on the box I think it is: player mp4 WS-M4-012 or WS-M4_026. Given that it started using the last two days gives me a lot of problems during the lalettura crashes loading mp3 videos avi and not read them but what is even more absurd not turn and I had to do a reset.
I saw that the PC recognizes it as USB Rockchip.
If I go into details of the reader read version 00.00.0000
To understand that chips mounted my reader I found a program easychips.
Unfortunately, China is reported what I read:
Written Chinese: 400mA
Written Chinese: Rockchip
Written Chinese: ROCK MP3
Written Chinese: USBV 1:00
Written Chinese USB: 2.0
Written Chinese Written Chinese
VID_071B & PID_3203
I have a rockchip 2608 c