The Firmware Page

I've found the new firmware 1.04 for Matshita UJ-210S but on my notebook Acer Travelmate 8215 WLHi i can't upgrade because it told me tha I have not the right Hardware.

It told me..
"F/W Loader does not apply to the DVD/CD-RW drive that you are using."

In the H/W manager i saw exactly Matshita UJ-210S drive but all the firmware 1.04 or early that i've found is for Sony Vaio Laptop.

Does Anyone help me to force the upgrade ?

Best Regards

Mark

cannot use it, and its not advisable to have someone alter it to force flash it, unless you want a dead drive

Ok but Acer till today is at version 1.0. Now if the drive is ok there is no problem but my unit has a lot of read problem. I found that the new version 1.04 correct this problem.
regards
mark

understand, but you need acer oem firmware

hi!
i have the same problem.
same acer model and burner firmware.
i've called acer technical support and they told me there is no acer firmware on that burner.
they suggested me to call sony and ask for the right firmware.

any help?

have you an acer laptop? if so then acer are passing the buck, its nothing to do with sony

@ snam11,

Welcome to the Forum.

If in fact you have the

ok,
i own an acer travelmate 8125 wlhi (8200 notebook family)
the blueray burner info:

DISCINFO VERSION : 1.6.1.6
VENDOR : MATSHITA
MODEL : BD-MLT UJ-210S
REVISION : 1.00
VENDOR SPECIFIC : 06072500
LOADING MECHANISM : Tray
SERIAL NUMBER : VB01
NUMBER VOL. LEVELS : 256
BUFFER SIZE : 2048KB
INTERFACE : ATAPI
RPC2 SCHEME : YES
STATUS : Set
USER CHANGES : 4
VENDOR CHANGES : 4
CURRENT REGION : 2
ANALOG AUDIO PLAY : YES
COMPOSITE OUTPUT : YES
DIGITAL PORT-PORT1 : NO
DIGITAL PORT-PORT2 : NO
READ UPC CODE : YES
MULTISESSION READ : YES
MODE 2 FORM 1 : YES
MODE 2 FORM 2 : YES
READ ISRC CODE : YES
READ BAR CODE : YES
BUFFER UNDER-RUN : YES
MT. RAINIER : NO
CAN READ CDR : YES
CAN READ CDRW : YES
CAN READ CDRM2 : YES
CAN WRITE CDR : YES
CAN WRITE CDRW : YES
CAN TEST WRITE : YES
CAN READ DVD-ROM : YES
CAN READ DVD-R : YES
CAN READ DVD-RW : YES
CAN READ DVD-RAM : YES
CAN READ DVD+R : YES
CAN READ DVD+RW : YES
CAN WRITE DVD-R : YES
CAN WRITE DVD-RW : YES
CAN WRITE DVD-RAM : YES
CAN WRITE DVD+R : YES
CAN WRITE DVD+RW : YES
MAX CDR READ SPEED : 63
MAX CDR WRITE SPEED: 31


as you can see the model is an oem sony, that's why we're tryng to flash new sony firmware on it.
but the flash program pops up the error.
firmware of this drive is old, and i've read on many blueray issue posts, to increase compatibility/stability of blueray disks burnt, newest firmware is required.

i hope some1 can solve our problem.
thanx for the help

That is why you should contact ACER about it, because your Laptop is ACER, so the support is up to ACER and not SONY or Matshita.



So the same answer.

ftp.acer.com is not anonymoulsy accessable.

Other acer ftp sites have no files for BD drives.
FTP://ftp.work.acer-euro.com//storage
http://support.acer-euro.com/drivers/ftp/ftp.html

i've already called acer support center.
they told me acer "assembles" only the components, so if burner is sony oem i must ask sony the firmware.
acer doesn't have any burner firmware, so they can't give me a new one.

I've also checked acer ftp and there is no trace of any firmware of any hw device.

Regards

that is very interesting

They cheated on you.
They "assemble" the componrents to sell them together, so they are in charge to give support for it.
Sony will tell you that you didn't buy the drive as Sony retail or within a Sony Computer (sony oem) and will deny giving you support - which is understandable in this case.
ACER is the company you should give a little pressure.

i've done at least 5 calls at tecnical customer service, and sent 10 mails.
always same answer....
i'm start thinking is better to give up.....

regards

Never say die - just keep at it...

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