The Firmware Page

DISCINFO VERSION : 1.6.1.6
VENDOR : HL-DT-ST
MODEL : CDRW/DVD GCC4244
REVISION : B101
VENDOR SPECIFIC : ABLCA 05/03/08
LOADING MECHANISM : Tray
NUMBER VOL. LEVELS : 256
BUFFER SIZE : 2048KB
INTERFACE : ATAPI
RPC2 SCHEME : YES
STATUS : Set
USER CHANGES : 4
VENDOR CHANGES : 4
CURRENT REGION : 1
ANALOG AUDIO PLAY : YES
COMPOSITE OUTPUT : NO
DIGITAL PORT-PORT1 : NO
DIGITAL PORT-PORT2 : NO
READ UPC CODE : YES
MULTISESSION READ : YES
MODE 2 FORM 1 : YES
MODE 2 FORM 2 : YES
READ ISRC CODE : YES
READ BAD CODE : NO
BUFFER UNDER-RUN : YES
MT. RAINIER : NO
CAN READ CDR : YES
CAN READ CDRW : YES
CAN READ CDRM2 : YES
CAN WRITE CDR : YES
CAN WRITE CDRW : YES
CAN TEST WRITE : YES
CAN READ DVD-ROM : YES
CAN READ DVD-R : YES
CAN READ DVD-RW : YES
CAN READ DVD-RAM : NO
CAN READ DVD+R : YES
CAN READ DVD+RW : YES
CAN WRITE DVD-R : NO
CAN WRITE DVD-RW : NO
CAN WRITE DVD-RAM : NO
CAN WRITE DVD+R : NO
CAN WRITE DVD+RW : NO
MAX CDR READ SPEED : 24
MAX CDR WRITE SPEED: 24

Device manager says: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Downloaded firmware from Dell, but it won't run. Says it can't recognize the device.

Any hope? Thanks!

This has nothing to do with firmware!

http://support.microsoft.com/?scid=kb%3 ... &x=11&y=17

its a combo drive, it does not burn DVD.